Policy

  •  All classes, private events and/or purchases at Saks Pole Fitness are Non-refundable.
  • We reserve the right to cancel or reschedule and SPF service due to low enrollment, inclement weather and/or other extenuating circumstances. Attendance and
    Tardiness Policy
    1. If you are going to be up to
    15 minutes late please call us.
    At this time you will warm up
    individually and fall in for the
    remainder of your class.
    Class will end at its
    scheduled time.
    2. If you have an emergency
    and are going to be more
    than 15 minutes late, call to
    reschedule. YOU CAN DO
    THIS AS A ONE TIME
    COURTESY for that particular
    scheduled class.
    3. If you are going to miss
    class. Please let us know at
    least 24 hours before your
    class. You can reschedule as
    a ONE TIME courtesy for that
    particular class.
    4. The doors to the studio will
    be locked 15 minutes after
    your scheduled class time
    and you will forfeit any
    money's paid for that class if
    you no call no show or show
    up late and are locked out.
    You will be prompted to pay
    again upon rescheduling.